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RETURN POLICY
All Sports customers must obtain a Return Authorization # before attempting to return any merchandise to All Sports. Certain Manufacturers insist on defective or damaged merchandise being returned directly to them, so you need to check with us first. All Sports will not accept any returned merchandise without a valid RA#. To obtain an RA #, email us at sales@allsportsandmore.com. A customer service representative will give you an RA # that must be clearly indicated on the outside of the return parcel, as well as on any paperwork.
Return merchandise to:
Attn:
Petra Returns
5201 W Reno, Ste F
Oklahoma City, OK 73127
Returns
All products sold by All Sports. are sold with, to the extent that such warranties exist and are transferable, the manufacturer's limited warranty.
Please read all warranty material carefully as the warranty period, service and transferability varies by manufacturer and product.
All returns require a Return Goods Authorization provided by an authorized All Sports representative.
Returns without this authorization will not be accepted. RAs are effective for 60 days only.
The RA number must be printed clearly on outside of the carton, and all products must be securely protected in double packaging. If the RA number is not visible, the shipment may be refused. If shipping labels are placed on or RA numbers written on the manufacturer's boxes, the product will not be in resalable condition, and, in turn, will not be eligible for return. All original packaging and materials must be returned with the product.
All returns must be returned to All Sports with freight PREPAID. Damaged and defective product replacements will be sent with no freight expense to the customer.
All non-defective returns will be assessed a 15% restock fee within 30 days of purchase and will only be accepted in resalable condition with all original packaging. Freight charges will not be refunded.
Defective product can be returned to All Sports within 30 days of sale. After 30 days, defective product must be returned to the manufacturer, under the specific warranty allowances.
Upon receipt and acceptance of returned items, All Sports will credit the customer's account for merchandise costs. No cash refunds will be allowed. Credit on account will be issued for the amount paid on the original invoice.
The following items are not eligible for return:
1. Special orders, closeout items and discontinued items.
2. Items for which manufacturers will not accept returns.
3. Items showing obvious signs of misuse, consumer abuse or commercial use.
4. Color copiers, printers, fax machines, toner cartridges and consumables.
Please allow one week for return processing. |
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